Privacy Policy

SEAT LEISURE TRAVEL AND TOURS ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services. Please read it carefully.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Full name, email address, phone number, and mailing address.
• Travel Details: Passport number, date of birth, nationality, travel dates, destination, and number of passengers.
• Booking & Payment Data: Service type, trip preferences, and budget range provided during booking requests.
• Insurance Information: Personal details submitted via our insurance quote forms including health and travel data.
• Communications: Messages, inquiries, and special requests you send us.
• Technical Data: IP address, browser type, and pages visited, collected automatically through our website.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your travel bookings, inquiries, and insurance quote requests.
• Contact you regarding your bookings, quotes, and travel arrangements.
• Provide customer support and respond to your questions.
• Send you relevant travel promotions and updates (you may opt out at any time).
• Comply with legal obligations including visa and travel documentation requirements.
• Improve our website, services, and user experience.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Travel Service Providers: Airlines, hotels, ferry operators, and tour operators to fulfill your bookings.
• Insurance Providers: To process your travel insurance quote or policy.
• Visa Processing Authorities: Government agencies and consulates as required for visa applications.
• Technology Partners: Trusted platforms we use to operate our website and communications (e.g., Supabase, email service providers).
• Legal Authorities: When required by law or to protect our legal rights.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Booking and inquiry records are typically retained for five (5) years for business and legal compliance purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data storage, secure HTTPS connections, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.
• File a complaint with the appropriate data protection authority.

To exercise any of these rights, contact us at seatleisure@gmail.com.

7. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of the website.

8. Third-Party Links

Our website may contain links to third-party websites such as airline booking portals, hotel platforms, or social media. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our services after changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: